Refund Policy

ThemeXpert.com operates a refund policy within the time frame of 14 days from the day of purchase. Our complaints team is always ready to hear your problems and act on them without losing any time.

We treat every complaint as a chance to improve, and you will be issued a 100% refund with no questions asked provided the following are satisfied:

• Application for refund must be issued within 14 days of purchase.
• The refund amount will be equal to the amount paid for the product.
• Refunds are only allowed when the product purchased has stopped functioning or displaying in the way prescribed by the advertisement, or broken abnormally after the installation.
• Refund shall be denied in case of any abuse, alteration or acts of fraud done in order to initiate refund policy or ruin reputation.
• Frequent download of the product shall be held as a medium of abuse.
• No refund in case of script conflict with 3rd parties application.
• No refund if your web host does not meet the requirements of Joomla or WordPress, or refuses to update the PHP or MySQL version.

Updates to the refund policy

This refund policy can be updated at any time, without prior notice and is applicable immediately and retroactively for all subscriptions and subscribers. It is considered an integral part of our Terms of Service and its acceptance is mandatory for all users.

ThemeXpert reserves the right to refuse refunds if any efforts of refund policy abuse are detected.

Request For Refund