8 Best Shopify Agencies in Australia (2026)
8 Shopify agencies in Australia, ranked on partner tier, Shopify focus, public reviews and track record. The Working Party is number one. Named enterprise retail case studies, one of them a headless build, sit alongside Platinum tier and a 4.9 average over 27 directory reviews.
- Last checked October 28, 2026
- Facts from each agency’s own site and public review pages
Short comparison
A dash means we found no public figure, and we never fill a gap with an estimate. Ratings come from different sites, so the source stays inside the cell.
| # | Agency | Best for | Founded | Rating (reviews) | Partner tier | Minimum project |
|---|---|---|---|---|---|---|
| 1 | The Working Party | Established ANZ retailers wanting custom or headless Shopify builds | — | 4.9 (27) Shopify Partner Directory | Platinum | — |
| 2 | Process Creative | Brands looking for a single Sydney team to handle strategy, the build and continuing site work | — | 5.0 (69) Shopify Partner Directory | Platinum | — |
| 3 | The Hope Factory | Businesses from start-ups to multi-store retailers wanting a small Shopify-only team | 2008 | 4.9 (192) Shopify Partner Directory | Premier | $5,000+ |
| 4 | Convert Digital | Brands in retail and B2B that need a Shopify or headless build from an agency spread over three cities | — | 4.8 (28) Shopify Partner Directory | Platinum | — |
| 5 | Overdose | Large retail and B2B brands needing Shopify Plus together with marketing, search and data services | 2016 | 4.9 (16) Shopify Partner Directory | Platinum | — |
| 6 | DotCollective | Retailers that want an online build plus Shopify POS and store rollouts | — | — | Platinum | — |
| 7 | Flux | Brands that want headless builds or Shopify Plus and earn $5M to $100M+ in yearly revenue | 2012 | 5.0 (25) Shopify Partner Directory | Plus | $25,000+ |
| 8 | Prosper Digital | Stores on Shopify Plus that need help with design, development and conversion work | 2017 | 5.0 (8) Shopify Partner Directory | Platinum | — |
Every agency, in rank order

1The Working Party
Best for: Established ANZ retailers wanting custom or headless Shopify builds
Based in Hawthorn, Melbourne, The Working Party is a Shopify agency serving retail brands in Australia and New Zealand with strategy, design and development. Its Shopify profile shows it as a partner since January 2012.
- Based in
- Melbourne, Australia
- Partner tier
- Platinum
- Named clients
- The Good Guys, SHEIKE, CSD Brands, Assembly Label, JB Hi-Fi, Lovisa, LEGO
Why it ranks here
Named enterprise retail case studies, one of them a headless build, sit alongside Platinum tier and a 4.9 average over 27 directory reviews.
Strengths
- Holds Platinum tier in the Shopify Partner Directory
- Its 27 directory reviews average 4.9
- Case studies on its site cover a loyalty program built for SHEIKE and a headless project delivered to The Good Guys
- It names technology partners including Klaviyo, Okendo, Gorgias and Algolia
Things to check
- It does not publish pricing, and the Shopify profile tells buyers to contact it for a quote
- Retail brands are its main work, so very small stores may be a poor fit
- Neither team size nor founding year is given
- Strategy and optimisation
- UX and UI design
- Shopify development and migration
- Headless builds
- Klaviyo, loyalty and integrations
- Custom apps and integrations
2Process Creative
Best for: Brands looking for a single Sydney team to handle strategy, the build and continuing site work
This Shopify agency, based in Redfern, Sydney, shows partner status since September 2012 on its Shopify profile. It offers new stores, migrations to Shopify and management of sites once they go live.
- Based in
- Sydney, Australia
- Partner tier
- Platinum
Why it ranks here
It has been a partner since 2012 and holds Platinum tier, with 69 directory reviews averaging 5.0.
Strengths
- Its Shopify Partner Directory tier is Platinum
- Of its 69 directory reviews, 66 carry five stars and 3 carry four, giving a 5.0 rating.
- Cygnett and Frank Green are the featured work on its Shopify profile
Things to check
- On the page checked, its own site names no clients
- 'Since 2006' is tied only to its founder on its site, so we cannot confirm when it was founded
- Neither team size nor prices are published
- New Shopify websites
- Migration to Shopify
- Store redesign and upgrades
- Ecommerce strategy
- Ongoing website management
- Conversion rate optimization
- Custom apps and integrations
- Email marketing

3The Hope Factory
$150-199/hrBest for: Businesses from start-ups to multi-store retailers wanting a small Shopify-only team
The Hope Factory works only on Shopify, from Elsternwick in Melbourne. Its site says it has been an ecommerce agency in Australia since 2008. Ads, email marketing and branding are outside its services.
- Based in
- Melbourne, Australia, Darlinghurst, Adelaide
- Founded
- 2008
- Partner tier
- Premier
- Team size
- 2-9
- Minimum project
- $5,000+
- Named clients
- Jo Mercer, Robert Gordon, Cancer Council, Patagonia, Wittner, Coco & Lola, Tontine
Why it ranks here
A Shopify-only focus that runs from start-ups to multi-store retailers sits with Premier tier and the largest directory review count in the list, 192.
Strengths
- It is a Premier tier agency on the Shopify Partner Directory, and a partner since April 2013.
- It has the largest review count on the Australia list, 192, rated 4.9
- Clutch also gives it 5.0 from 3 reviews
- Per Clutch, 40 percent of its clients are small business. Another 50 percent are midmarket and 10 percent are enterprise
Things to check
- Digital marketing, ads and branding are not offered
- The team size on Clutch is 2 to 9 people
- The '450+' project count is self-reported, and its site words it in different ways
- Shopify design
- Shopify development
- Shopify migration
- Shopify consulting and growth
- B2B portals and subscription setups
- Integrations with Xero, NetSuite, Klaviyo and Gorgias

4Convert Digital
Best for: Brands in retail and B2B that need a Shopify or headless build from an agency spread over three cities
Convert Digital, an ecommerce agency, has offices in South Brisbane, Surry Hills (Sydney) and Abbotsford (Melbourne). It has been a partner since March 2017, according to its Shopify profile. Shopify, Shopify Plus and commercetools are the platforms it works on.
- Based in
- Melbourne, Australia, Sydney, Brisbane
- Partner tier
- Platinum
- Named clients
- Ghanda, Boody, Henne, Thankyou, Koko Black, 2XU, Milligram
Why it ranks here
Melbourne, Sydney and Brisbane all have offices, and it holds Platinum tier with 28 reviews averaging 4.8.
Strengths
- It is in the Platinum tier of the Shopify Partner Directory.
- Its 28 directory reviews average 4.8.
- Three Australian cities host its offices.
- Its Shopify profile says it serves Australia and New Zealand.
Things to check
- Its rating sits slightly below that of the other Platinum agencies in this list.
- It does not publish its store size fit, team size or prices.
- It gives no founding year, only the phrase 'ten years and counting' on its site.
- Web development and design
- UX design
- Shopify migrations
- Systems integration
- Headless development
- Conversion rate optimisation
- Ongoing website support
- Digital strategy

5Overdose
Best for: Large retail and B2B brands needing Shopify Plus together with marketing, search and data services
Its site says this commerce agency began in Auckland in 2016. Singapore, Brisbane, Sydney, Melbourne and Auckland all host one of its offices. BigCommerce, commercetools, Adobe Commerce and Shopify Plus are the platforms it works on.
- Based in
- Auckland, New Zealand, Melbourne, Sydney, Brisbane, Singapore
- Founded
- 2016
- Partner tier
- Platinum
- Named clients
- Barkers, Amer Sports, Atomic, Wilson, FRANKIE4, Remedy Drinks, Metagenics, Better Music, Kings Seeds, Silver Fern Farms
Why it ranks here
It uses four platforms, Shopify being one, though it holds Platinum tier with 16 reviews averaging 4.9 and has three Australian offices.
Strengths
- The Shopify Partner Directory shows it in the Platinum tier, with a partnership dating from February 2013.
- A 4.9 rating comes from 16 reviews in the directory.
- A Shopify POS rollout for Amer Sports and Shopify case studies for Barkers, Metagenics and Better Music are on its site.
- The offices page on its site gives street addresses for Brisbane, Sydney, Melbourne and Auckland.
Things to check
- Clutch credits Shopify with 40 percent of its platform work, and the agency works across four platforms.
- The latest reviews displayed in the directory are from 2018.
- Sources disagree on team size: its site states 150+ people, while Clutch lists 250-999.
- Commerce strategy and consulting
- Creative, UX and UI design
- Shopify Plus builds and migrations
- ERP, POS, OMS and 3PL integrations
- Digital marketing, SEO and GEO
- CRO, CRM and data analytics

6DotCollective
Best for: Retailers that want an online build plus Shopify POS and store rollouts
Ten years of Shopify partnership and a team of 65 are claimed on its site. This agency in Collingwood, Melbourne sells sixteen programs, each with a fixed scope, and does not use retainers.
- Based in
- Melbourne, Australia
- Partner tier
- Platinum
- Team size
- 65
- Named clients
- Kathmandu, Rip Curl, Space Furniture, Decjuba, Hairhouse, DISSH, Akubra, Scanlan Theodore, Jardan
Why it ranks here
It focuses on Shopify POS, serves large retail clients and holds Platinum tier, but the directory shows no reviews for it.
Strengths
- The Shopify Partner Directory places it in the Platinum tier
- Featured work in the directory includes moving Kathmandu from Magento to Shopify across five regions in four months
- Brands with revenue from under $5M to $500M+ are the audience for the programs on its site
Things to check
- No reviews appear in the Shopify directory, and no Clutch profile turned up
- The agency does not publish prices
- Its site gives client GMV of $8B+, while its Shopify profile gives $3B+; both figures are self-reported.
- Platform migration
- Unified commerce and Shopify POS launch
- Store rollouts
- Systems integration
- Conversion work
- Loyalty and retention
7Flux
Best for: Brands that want headless builds or Shopify Plus and earn $5M to $100M+ in yearly revenue
Flux, in Prahran, Melbourne, engineers for Shopify Plus. Its Shopify profile gives October 2012 as the partner start. It targets brands with yearly revenue from $5M to $100M+.
- Based in
- Melbourne, Australia, Los Angeles, London
- Founded
- 2012
- Partner tier
- Plus
- Team size
- 10-49
- Minimum project
- $25,000+
- Named clients
- 2XU, Quad Lock, Cambridge Clothing, Byron Bay Cookie Company, Projecta, Lo & Co
Why it ranks here
It holds Plus tier and averages 5.0 over 25 reviews, but it targets larger brands and lists a minimum project of $25,000+.
Strengths
- The Shopify Partner Directory lists it in the Plus tier
- 25 directory reviews average 5.0
- Its site carries case studies on Byron Bay Cookie Company, Quad Lock and 2XU
- A paid discovery phase and a fixed-price proposal start its builds, according to its site.
Things to check
- Larger brands are its audience: the minimum project on Clutch is listed at $25,000+.
- Clutch holds no reviews for it
- The agency's site says hourly billing is not used
- The site cites 210+ builds, while the Shopify profile cites 150+; both counts are self-reported.
- Shopify Plus development
- Headless engineering
- Systems and integrations
- Shopify Plus migrations
- Shopify Plus B2B
- AI search and AEO

8Prosper Digital
Best for: Stores on Shopify Plus that need help with design, development and conversion work
Prosper Digital works from South Yarra (Melbourne) and Surry Hills (Sydney) as a Shopify agency. According to its site, Shopify stores have been its work since 2017. Shopify's profile for the agency shows partner status from October 2017.
- Based in
- Melbourne, Australia, Sydney
- Founded
- 2017
- Partner tier
- Platinum
- Team size
- 10-49
- Named clients
- Mattel Creations, Nike Australia, Australian Open, Open Colleges, Good Games, Space Furniture, Lioness Fashion, The Wiggles
Why it ranks here
Only 8 directory reviews stand behind its 5.0 rating, though it holds Platinum tier.
Strengths
- The Shopify Partner Directory puts it at Platinum
- It has 8 directory reviews and a 5.0 rating
- Case studies on its site cover Space Furniture, Good Games and Open Colleges
- Its site says it caps how many clients it takes
Things to check
- No other agency in this list has fewer directory reviews: it has 8
- No reviews appear on Clutch
- Neither prices nor the store size it suits are published
- Conversion rate optimization and audits
- UX design for Shopify and Shopify Plus
- Shopify development and custom builds
- Migrations from Magento and WooCommerce
- POS, search and merchandising integrations
- Technical SEO
Which one should you pick?
- The Working Party is the pick for established ANZ retailers wanting custom or headless Shopify builds. Check this first: it does not publish pricing, and the Shopify profile tells buyers to contact it for a quote.
- Process Creative is the pick for brands looking for a single Sydney team to handle strategy, the build and continuing site work. Check this first: on the page checked, its own site names no clients.
- The Hope Factory is the pick for businesses from start-ups to multi-store retailers wanting a small Shopify-only team. Check this first: digital marketing, ads and branding are not offered.
- Convert Digital is the pick for brands in retail and B2B that need a Shopify or headless build from an agency spread over three cities. Check this first: its rating sits slightly below that of the other Platinum agencies in this list.
- Overdose is the pick for large retail and B2B brands needing Shopify Plus together with marketing, search and data services. Check this first: clutch credits Shopify with 40 percent of its platform work, and the agency works across four platforms.
- DotCollective is the pick for retailers that want an online build plus Shopify POS and store rollouts. Check this first: no reviews appear in the Shopify directory, and no Clutch profile turned up.
- Flux is the pick for brands that want headless builds or Shopify Plus and earn $5M to $100M+ in yearly revenue. Check this first: larger brands are its audience: the minimum project on Clutch is listed at $25,000+.
- Prosper Digital is the pick for stores on Shopify Plus that need help with design, development and conversion work. Check this first: no other agency in this list has fewer directory reviews: it has 8.
Seven checks, same for every agency
Every list is ranked the same way. Only agencies trading today are included, and any fact we could not confirm is left out.
- Partner tier: the tier on the agency’s Shopify Partner Directory profile, or on its own site when the directory is silent.
- Shopify focus: the share of the agency’s work that is Shopify rather than other platforms.
- Public reviews: ratings and review counts from public sites, with the source named beside every score.
- Track record: the year the agency was founded, when it or a public record says so.
- Store-size fit: whether the agency is set up for small shops, mid-market brands or enterprise stores.
- Range of services: design, development, migration, conversion work, custom apps and ongoing support.
- Named clients: brands the agency lists on its own site, and a website that loads and works today.
What does an agency cost in Australia?
Most Shopify directory profiles for Australian agencies say contact for pricing, but Overdose shows $400 as a start price for selected services. Clutch lists The Hope Factory at a $5,000+ minimum project with $150-199 per hour. DotCollective publishes no prices and sells fixed-scope programs. Flux's own site says it does not bill by the hour, although Clutch lists a $25,000+ minimum project for it. Figures are copied from the sources, and no currency is stated.
Hiring a Shopify agency in Australia
Which Shopify agencies come first in Australia?
The Working Party, Process Creative and The Hope Factory take the top three places on this list. The Working Party is number one. Named enterprise retail case studies, one of them a headless build, sit alongside Platinum tier and a 4.9 average over 27 directory reviews.
What should I budget for a Shopify agency in Australia?
Most Shopify directory profiles for Australian agencies say contact for pricing, but Overdose shows $400 as a start price for selected services. Clutch lists The Hope Factory at a $5,000+ minimum project with $150-199 per hour. DotCollective publishes no prices and sells fixed-scope programs. Flux's own site says it does not bill by the hour, although Clutch lists a $25,000+ minimum project for it. Figures are copied from the sources, and no currency is stated.
Does Australia have Shopify Platinum partners?
Platinum status is confirmed for The Working Party, Process Creative, Convert Digital, Overdose, DotCollective and Prosper Digital. Tiers can change, so look the agency up in the Shopify Partner Directory again before you sign.
Where do I verify an agency’s partner tier?
Find the agency’s profile in the Shopify Partner Directory. Then ask the agency itself for its tier, two recent client references and a written scope of work.
When was this list last checked?
Every figure was last checked on October 28, 2026. If something is out of date, send us the source and we will correct it once we have verified it.
Other places to find an agency
Run an agency, or spot a figure that has changed? Tell usand we will check it against the source.