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For any business to flow efficiently, automation is one of the key factors. It increases effectiveness, reduces response time, and eliminates the chances of error. The best help-desk solution can...

knowledge base softwareWordPress is already one of the biggest content management systems in the market, with a staggering market share of over 65%, and this number has grown over 10% in the past...

GoDaddy is one of the biggest hosting companies that host around 44.18 million websites including services like domain name registration, hosting, website builder, SSL certificate, emails, and...

Acquiring new customers simply isn’t enough for your eCommerce business. You need to be able to retain these customers if you want to achieve your sales targets and beyond. Retaining an existing...

The business organization requires a lot of resources to carry out business, among which social listening is a viable and practical resource. Having a proper social media listening tool makes it...

Social listening strategy is essential for knowing your audience better and tracking their sentiments. With the proper technique, you can gain fruitful insights into what your customers want from...

Video testimonials give visual customer feedback about your products or services. These feedbacks are more convincing and help you build trust with your customers. For instance, Wyzowl research...

A heatmap software analyzes the visitor journey on your website. For example, you can analyze their scrolls, mouse clicks, page views, etc., to understand whether they are comfortable navigating...

Managing a project and doing everything manually with repetitive updates of spreadsheets is not an easy task. You have to finish your project within time with ease, and that actually matters....

With the onset of the COVID-19 pandemic, team collaboration software tools have seen an immense rise in sales. As almost everyone is working remotely, the need for better and more systematic...